i logged to account on the website here and saw this message not sure if this is related to the problem but the game was working like a charm after installing from origin
Your game against niknik94 ended in wash. You must arrange a free win IMMEDIATELY after the game. If you were the player that was losing or caused the disconnection and you do not give the free win your points may be reset to ZERO!
this match not started i just opened base and money building also not sure soldier one or not then the game returned to game menu
without the disconnect counter or any thing