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Serial Confusion

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#1 Chad1233

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Posted 08 October 2011 - 09:39 AM

(Oh dear... just saw a similer problem in the Help Archives this probably worthless now.)

My cousin has never had a XWIS account and bought The First Decade several years back and for some reason when he tried to register his serial it will not register and said ''Serial has been registered already'' which is really silly and have no idea how anyone got the same serial when he never registered here till like a few months ago I think... I looked at the frequently ask question about ''Serial Registered Already'' but it is kinda unfair how he cannot enter a serial that for some reason is already taken... We tried thinking back about older accounts but he has always used one name stated above and nothing else should be linked.

His nick is Serimous and I started this topic because for some reason he could not press the ''Create topic button'' which was greyed out for him, kinda strange...

We never got in any trouble with XWIS ever. Just wanted to make sure.

Also I have a nick I cannot access which is Chad1233... I tried removing it and remaking it but claims to have been taken even though nobody has it. Is there a way to fix this?

EDIT: He tried to log on so he could reply to this topic but for some reason the option to is greyed just like the create topic button. Is there a way to fix this?

EDIT2: I seemed to register Chad1233 for TS but wont work for any of the other C&C games as usual.

Edited by Chad1233, 08 October 2011 - 09:53 AM.


#2 Olaf

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Posted 08 October 2011 - 10:54 AM

Your RG nick should be fixed. What's the full error message your cousin gets when he tried to add the serial?

#3 Chad1233

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Posted 08 October 2011 - 03:11 PM

''Serial has been registered already (SID: 567659)'' Exact error message.

When I saw a older topic kinda like this you mentioned to somebody to contact EA about it anyway.

EDIT: I saw that you sell serial keys at ''Buy via PayPal'' but it seems silly that his unique cd-key does not work...

Edited by Chad1233, 08 October 2011 - 03:21 PM.


#4 Olaf

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Posted 08 October 2011 - 03:26 PM

Serial 567659 is registered to Chad1233. Do you know him? :p

#5 Chad1233

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Posted 08 October 2011 - 04:53 PM

Hmm I am trying to think if we shared the serial at one time. And I mean the Renegade one though he has the same problem with RA2 to... If so try to remove any connections I have with the serials but the ones I have now. Then I will see if he can enter it again.

Edited by Chad1233, 08 October 2011 - 04:54 PM.


#6 Olaf

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Posted 08 October 2011 - 05:08 PM

We can't unlink a serial. What's the SID of the RG serial?

#7 Chad1233

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Posted 10 October 2011 - 07:19 AM

We have to wait in till I get in touch with him... I will try to tomorrow.


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