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RA2-YR Online Problem


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#1 Raydiance

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Posted 18 November 2016 - 01:08 AM

Hey guys. I am a Red Alert 2/Yuri's Revenge player returning to the game after a while. I purchased the Ultimate Collection off Origin, but have a previous nickname and serial associated with my XWIS account from when I played on my stand-alone discs. Is there any way for me to update the serial and get a new password so I can play online with my old nickname, or is my only option to create a new nickname? 



#2 Raydiance

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Posted 30 November 2016 - 05:56 AM

Bump. Can anyone help with changing the serial associated with my account and getting a new password? 



#3 Olaf

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Posted 30 November 2016 - 08:52 AM

What nick are we talking about?
If you have access to your old account and I think you do, the game password is at http://xwis.net/game-account/

#4 Raydiance

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Posted 30 November 2016 - 11:24 PM

Any time I click that link, it takes me to the page where I am to pick a game before picking a new nickname. Am I just completely missing a spot where it shows the password? I have been operating under the assumption that the game password is different and separate from my XWIS account password. 



#5 Raydiance

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Posted 06 December 2016 - 01:18 AM

Again, trying to go to http://xwis.net/game-account/automatically redirects me to http://xwis.net/game-account/?create-nick where I do not see an option to obtain the game password. Any help would be appreciated... 



#6 rumblesom

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Posted 06 December 2016 - 02:32 AM

you must create a nickname for the game you want to play- when you create a nickname you will see the game password



#7 Raydiance

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Posted 06 December 2016 - 03:35 AM

you must create a nickname for the game you want to play- when you create a nickname you will see the game password

 

Like I said before, I am trying to regain access to a nickname I created in the past. I have not gotten a straight answer on whether or not that is possible and if it is, how to do it... 



#8 rumblesom

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Posted 06 December 2016 - 05:25 AM

it is associated with a particular serial, if you add that serial to your game account you will be able to use that nickname



#9 Raydiance

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Posted 07 December 2016 - 11:49 PM

How can I do that if the very first option it gives me is to pick a nickname? 



#10 dsector

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Posted 08 December 2016 - 05:22 AM

Did you try re-creating your nickname? Nicknames get deleted after a few years of inactivity. If it won't let you, then do you have another forum account by any chance? Your nickname might be tied to a different forum account than the one you're using now.



#11 Raydiance

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Posted 08 December 2016 - 11:05 PM

When I go to  http://xwis.net/game-account/and automatically get redirected to http://xwis.net/game-account/?create-nick , I can see my nickname and email associated with that nickname as a link towards the top. If I link said, link, I get redirected to my XWIS profile. If I try to create a new nickname, I get the message, "Nick has been registered already."



#12 dsector

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Posted 09 December 2016 - 01:38 AM

Are you positive you don't have another forum account? Since you don't see your nickname registered under this forum account, it probably means it was registered on another forum account. If that's not the case, then your best bet is to play with another nickname until your desired nickname gets automatically deleted due to inactivity. Once that happens, you'll be able to recreate it.

 

I think nicknames get deleted after about 4 years of inactivity so yours is close to being deleted: http://xwis.net/ra2/players/raydiance/



#13 Raydiance

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Posted 09 December 2016 - 04:46 AM

I'm not sure what you mean about my nickname not being registered under this forum account. I only have this one account that I am posting from and my online in-game nickname is the same exact name. So there's no chance of gaining access to my old in-game nickname?



#14 dsector

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Posted 09 December 2016 - 06:17 AM

If your nickname was made under this forum account, then it should have been listed on the game-account page. Since it's not showing up on there, then I'm afraid you'll have to wait a few months until it gets automatically deleted and then you'll be able to recreate it.

 

You'll know that it's deleted by going to this page and not seeing the "last online" and "created" fields. In the meantime, you can enjoy the game under a different nickname :)



#15 Raydiance

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Posted 09 December 2016 - 11:11 PM

Alright then. Thanks for the help and input. 




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