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Added two serials to one account


Best Answer mealnor, 16 April 2014 - 05:22 PM

All sorted now, thanks

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#1 mealnor

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Posted 10 April 2014 - 07:44 PM

Hi,

 

I own two copies of Red Alert and planned to play online against my Dad as we used to back in day. To save him the trouble of setting up an account I said I would do it for him, stupidly while setting up the accounts I added both serials to my account instead. Is there a way I can remove a serial from my account so I can add this to my Dad's account.

 

I couldn't see anywhere to directly contact anyone so I'm hoping a mod can pick this up and help. Let me know if you need any further information.

 

Thanks



#2 dsector

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Posted 10 April 2014 - 10:51 PM

You can play vs each other using the same account as long as you don't play ranked games.



#3 ZiGZaG

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Posted 11 April 2014 - 04:57 PM

If its supposed to be two seperate accounts im sure it can be fixed, however you will need to wait for olaf's reply.



#4 Olaf

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Posted 11 April 2014 - 05:41 PM

Is there a way I can remove a serial from my account so I can add this to my Dad's account.

What's your dad's account?

#5 mealnor

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Posted 12 April 2014 - 12:29 AM

Thanks desector, was gonna try that but didn't want to risk getting banned.

Olaf, my Dad's login is jammyorchid. Thanks for your help.

#6 mealnor

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Posted 14 April 2014 - 02:40 PM

Hi Olaf, Just to confirm are you able to deactivate the serial numbers on my account so I can reassign them appropriately? If there is a problem please let me know.



#7 mealnor

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Posted 16 April 2014 - 05:22 PM   Best Answer

All sorted now, thanks




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