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Frequently Asked Questions

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#1 NeoGrant



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Posted 03 July 2012 - 08:16 PM

Server Rules and Guidelines

Please read the server rules before continuing to play, if you are using cheats on the server you will be banned.


In Game

No Game Menu's are displaying, only when I Alt Tab and back into the game do they display.
Menus don't seem to be refreshing? Or they are displaying incorrectly, or not at all?

Password Not Remembering when selecting 'Remember Me' in Game
Run the game as Administrator by right clicking game.exe/ra2.exe and selecting 'Run as Administrator'. If it still continues to happen, read here about turning UAC off (Latter applies to Vista/WIN7 Users)

I have a Black Screen/Major connection problems/Reconnection Errors/Disconection Errors
Remove the Lan Patch file from your Game Directory 'wsock32.dll'. Typically comes with the TFD 1.03 unofficial patch.

I've been a victim of cheating, how do I report a cheater?
Click Here for more detailed information on reporting cheaters.

When clicking internet, I don't enter a login screen, instead I get fetching server list?
Go to Start > Run and type C:\WINDOWS\system32\drivers\etc\hosts. Hit enter, open it up with Notepad and clear any westwood related entries in there. Save and retry. AND/OR install the XWIS Client Hit XWIS, close and retry.

I have Lag or Connection problems?
Click here and read through some potential fixes.

Fatal String Error
Right click ra2.exe > properties > compatibility > tick run as administrator. If it still persists set compatibility for XP.

Run as Administrator or turn UAC off.

Game Account

Invalid Password error message when logging into the XWIS servers?
Use the Game password supplied in the Game Account.

Serial Registered Already?
The serial number entered has already been registered to a Strike-Team account. One Serial per account is only allowed.

Edited by hardman, 13 February 2015 - 01:39 PM.

#2 XkillerNH


    New Conscript

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Posted 19 September 2014 - 06:08 PM


I Need Help.?

#3 Shauny


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Posted 19 September 2014 - 06:30 PM

Post a more details of what your problem is about in the support forum. 

#4 FReQuEnZy



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Posted 19 September 2014 - 07:35 PM


I Need Help.?


Hello, sorry but no one on this forum is currently able to read minds so please make a separate (new) thread in the support forum with all details regarding your problem.

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